Returns + Exchanges

At Reebedo, we understand that returns may occasionally be necessary, and we are committed to making the process as smooth and hassle-free as possible. Please read our detailed Returns Policy below to guide you through the process.

How to Initiate a Return

To initiate a return, please contact our support team via the Contact Us page within 180 days of receiving your product. For a quicker resolution, include the following information in your request:

• Name on the order
• Order number
• Detailed description of the issue
• Photos illustrating the problem
• Preference for a replacement or refund

Please note that we are not responsible for customer errors, including:

• Spelling or grammatical mistakes
• Problems with original images
• Ordering issues

We strongly recommend reviewing your order thoroughly before completing your purchase.

Return Policy

• Eligibility: Returns are accepted for non-sale items within 180 days of receiving your order. Items must be returned in their original condition:
  • Unwashed
  • Unworn
  • With tags attached
  • Accompanied by the original sales receipt
• Non-Refundable Items: Sale items, customized products, or items damaged due to customer misuse are not eligible for returns or refunds.

Free Returns for Defective Products

We offer free returns for damaged or defective products. Return shipping costs for eligible items will be covered by Reebedo, ensuring a hassle-free process.

• Return Cost: $0.00

Returns Procedure

1. Contact Us: Email us at [email protected] to receive an approved return address and instructions.
2. Prepare Your Return Package: Include a printout of your purchase confirmation email with the items being returned.
3. Ship the Package: Use your local post office or a courier service to send the package to our warehouse. Ensure you obtain a tracking number from the courier or post office.
4. Confirmation: Once we receive your items, you will receive an email confirmation. We will notify you regarding the approval or denial of your refund request.

Refunds and Replacements

• Refunds will be processed to the original payment method once your return is approved.
• If you prefer a replacement, it will be shipped once the returned item is received and inspected.

Support and Assistance

Customer satisfaction is our highest priority. If you have any questions or need further assistance, please don’t hesitate to reach out to us:

• Email: [email protected]
• Phone: +1 (445) 284-0818
• Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday

We are dedicated to ensuring you have a positive shopping experience. Thank you for choosing Reebedo!