Shipping

Welcome to Reebedo! We aim to ensure prompt and secure delivery of your purchases. Please review our Shipping Policy for details on how your orders are processed, shipped, and tracked.

Shipping Carriers

We utilize a variety of reliable shipping carriers, including USPS, DHL, EMS, and local postal services, to deliver your orders safely and efficiently.

Order Processing

Orders are processed once payment is accepted. Processing occurs on business days (Monday through Friday, Eastern Standard Time), excluding the following holidays:

• New Year’s Day
• Presidents’ Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Estimated Time of Arrival

The estimated delivery time depends on your location. While we work closely with our logistics partners to provide accurate delivery information, please note that delivery times are estimates and cannot be guaranteed.

Orders within the continental United States typically arrive within 4-9 business days. Once your order is shipped, a tracking number will be provided via email.

Delivery Time and Shipping Fee

• Order Cutoff Time: Orders placed after the cutoff time (GMT-05:00, Eastern Standard Time) will be processed the next business day.
• Delivery Time Formula: Handling Time + Transit Time

Tracking Details: Once your order is ready to ship, a tracking link will be sent to your email. Check your spam folder if you do not receive it.

Personalized Orders

For personalized or modified orders, please allow additional time for customization. The duration will vary based on the complexity of the request.

Order Tracking

After receiving an order confirmation email, processing will take 1-2 business days. You will then receive a notification with tracking information.

Note: Tracking details may take 3-7 days to appear in the carrier’s system. If tracking information is unavailable, it means the carrier has not yet processed your parcel. Contact us if your order exceeds the estimated arrival date.

Shipping Restrictions

We currently do not ship to:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• APO/FPO addresses
• International locations

Incorrect Address

It is crucial to provide accurate shipping information during checkout.

• Incorrect or missing address details may delay your order.
• We are not responsible for orders delivered to incorrect addresses or returned to the sender.
• Orders returned due to incorrect addresses will be disposed of by our shipping partners.
• Re-shipping fees will apply to resend items.

Note: We are not liable for loss, theft, or damage if you request a carrier to forward or redirect your package.

Customer Support

We are committed to providing you with a smooth shopping experience. If you have any questions or concerns, please reach out to us at:

• Email: [email protected]
• Phone: +1 (445) 284-0818
• Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday

Your satisfaction is our top priority, and we are always here to assist you.